Return Policy

We want you to be completely satisfied with your purchase from our shop. If for any reason you are not satisfied, we offer a flexible return policy to ensure a hassle-free experience. Please review the following guidelines regarding return:

  • Since most of our products are handcrafted by artisans, there may be slight variations in size, color, and shape for each piece. Due to the nature of handmade items, and especially due to the hygiene concerns given the COVID-19 situation, all orders are final sale and non-returnable.

  • The exchange only applies if receive the wrong item, and we would cover your shipping cost. We appreciate you sending it back with original packaging, and in new condition with the original tags and/or stickers still attached. Please help us package exchange item well so that they are not damaged during the journey.

  • Damage and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, please send a photo or video of the item and description of the damage to info.abovethetable@gmail.com within 24 hours of receiving the item to qualify for a refund in the original form of payment.

  • Once we’ve received the photos and description of the damaged item, we’ll notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

  • If products are misused we will not accept responsibility for any damage caused, please read the instructions of each product carefully.

We kindly ask for your understanding that we reserve the right to decline returns that do not meet the requirements outlined in our return policy. Our goal is to ensure fairness and maintain the integrity of our policies. If a return does not comply with our guidelines, we may be unable to process it. We appreciate your cooperation in adhering to our return policy for a smooth and satisfactory experience.